We want you to be fully satisfied with your purchase.
Returns
You may request a return within 14 days of receiving your order if:
- The item is damaged
- The item is defective
- You received the wrong product
Items must be unused and in original packaging.
Refunds
Once your return is approved:
- Refunds are processed within 5–10 business days
- Refunds are issued to your original payment method
Non-Returnable Items
- Used items
- Clearance or final sale items
To request a return, contact us at myshopifyhorizon@gmail.com