Refund policy

We want you to be fully satisfied with your purchase.

Returns

You may request a return within 14 days of receiving your order if:

• The item is damaged
• The item is defective
• You received the wrong product

Items must be unused and in original packaging.

Refunds

Once your return is approved:

• Refunds are processed within 5–10 business days
• Refunds are issued to your original payment method

Non-Returnable Items

• Used items
• Clearance or final sale items

To request a return, contact us at myshopifyhorizon@gmail.com